This Privacy Policy sets out how Made by Hands of Britain (We) use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.

The Information we collect.

We may collect the following information:

• name and job title
• contact information including email address
• Password information, including security information to verify you as the password user directly relating to your use of this website.
• demographic information such as postcode, preferences, shopping habits and interests
• other information relevant to customer surveys and/or offers
• any other information you may give us when you write to us or contact us in other ways

What we do with the information once we have collected it.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping and Customer administration.
• We may use the information to improve our products and services.
• Pass on your orders to the Handmade Producer(s) and/or Service Provider(s) that you have elected to shop with so that they may supply you with the Handmade Products and/or Services you have ordered from them
• To carry out research in order that we may provide you with the best Service possible.
• To communicate with you for the purpose of providing you with up to date information of our services as well as verifying and updating information you have provided us with (including your payment method details).
• To periodically send promotional and informative emails about new features, products, special offers or other information that we (or other companies that we genuinely believe you would be interested in) are offering, either from us or directly from the other companies using the email address which you have provided. 
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
• We may use the information to customise the website according to your interests.
• Because of the global nature of the internet it is possible that your information may be sent outside the

Should you decide that you no longer wish to receive any further email messages from us please click the unsubscribe link at the bottom of any newsletter email or contact us via equiries@madebyhandsofbritain.com

 Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We also follow strict security procedures as required by the UK Data Protection Act 1998. These cover the storage and disclosure of any information you've provided, and the prevention of unauthorised access. Any credit card details you use to make transactions on this site are encrypted using a Secure Socket Layer (SSL). We do not store your credit card number or other financial details. SSL is an industry standard for data encryption and is one of the best ways to ensure internet messages are not intercepted. Most modern browsers can use SSL.

You acknowledge and agree that the Internet is not a 100% secure medium for communication and accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet and subsequently we are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.

We may use partners to ensure the effective operation of our site. These companies have access to your personal information under our strict supervision and within the requirements of the Data Protection Act 1998 and this Privacy Policy

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

How you can help us protect your information

You must remember that personal information you post during the use of online email and networking facilities may be accessible to the public and therefore can be collected and used by others to send you unsolicited messages from other parties. We can only be responsible for information once it has been received by us when we make all reasonable endeavours to keep it confidential and secure as detailed above.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that/those other website(s). Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the terms and conditions and privacy statement applicable to the website(s) in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at equiries@madebyhandsofbritain.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting unless you tell us that you would prefer us not to.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email equiries@madebyhandsofbritain.com

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

Any intentional or negligent contravention or infringement of part or all of this Privacy Policy, by You or a third party acting on Your behalf, will result in immediate termination of your rights to view and/ use The Website and may give rise to a claim for damages and/or be a criminal offence. In the event that it is proven or we have reason to believe (Our decision is final) that contravention or infringement of part or all of the Privacy Policy, by You or a third party acting on Your behalf, was innocent, accidental or unintentional, We may give, in writing, what we consider reasonable notice, time and opportunity (during which time the Service to You will be suspended) for such contravention or infringement to be reversed so that this Privacy Policy is once again being adhered to in its entirety. Any resemblance of any part of this Privacy Policy to any other Privacy Policy outside this Website is merely coincidental

Our Handmade Producers and/or Service Providers will have their own terms and conditions and privacy policy and as your personal details will be required to complete the transaction, it is your responsibility to verify their terms and conditions and privacy policy and having done so, it is entirely your decision alone as to whether you wish to proceed with your dealings with them or not. We are not responsible and do not warrant or guarantee that the terms and conditions and  privacy policies, of any Handmade Producer and/or Service Provider or any other companies that your personal information is passed to in accordance with this Privacy Policy, comply with data protection legislation. We are not responsible for any damages which you or others may suffer as a result of the loss of confidentiality of such information.